Management-Marketing

 for villas, mansions & cottages

15 Years of Experience

Details

It all started long before Airbnb short-term leases became known to the general public. With so many years of experience in the field of booking management and marketing, the quality of the services provided is very high. Relevant information on booking management and marketing can be found here, with everything you need to know about it. Everything in the form of questions and answers covers those of you who are interested in renting your villa, mansion or country house for a short period of time. 

Generally for Short-Term Lease

What kind of houses do you manage and in which areas?

The properties we undertake are, for the most part, except for a few exceptions, villas mansions and country houses which, due to their features or location, are suitable for accommodation mainly by foreign visitors. The exact characteristics of the houses we undertake for short-term lease can be seen on the contact page

How can you help me with short-term vacation rental bookings?

We undertake the Marketing and the procedural / coordinating part of the rent of the cottage or villa. In terms of hospitality, it will always be you in charge. Some of our tasks are: a) to perfect the existing situation regarding the presentation of the property on the Internet b) its further promotion aiming at high turnover and actually achieving the goal c) the processing of reservations (communication with tenants, signing documents of rental agreements, confirmation of residence and guest list, sending of arrival instructions and collection of accounting data and sending to your Accountant or to you) d) close monitoring of the competition, e) correct prices and price lists for now and for the future, f) partnerships with companies in luxury travel , and agencies in many countries (booking.com Homeaway and Airbnb difficult now fill a property that has high rent, and mainly due to intense competition and holiday houses on offer).

So you will only deal with the actual hosting part. Otherwise, the first part that we mentioned has many angles that are both technical and empirical and need specialization. If you take it, you have a lot to learn and it will take a lot of time and all your attention to make it work properly. Everything counts.  Even one wrong word can deprive you of a reservation. It will take a lot of energy on your part to keep it in balance.

Is there an ideal time to start?

Yes, there is, but it doesn’t matter because if someone has decided to deal with short-term leases, they should start at some point anyway. Usually the rental season starts (at best) in May, and ends at the end of October in addition to very popular tourist areas such as Athens Center, Santorini, Mykonos, Nafplio, Thessaloniki, where they work all year round. For all other occasions, the season is from May to October. Because foreign visitors book their stays early (up to 15 months before they arrive), it’s best to be prepared to receive requests from July to December this year, but rents will be for next year-the coming season. Some reservation requests come later (January-March) but if they do, they will have missed important opportunities for reservations in the winter. There are cottages and villas that are complete before March.

But it doesn’t really matter. If you are determined to start, at some point you will do it, regardless of the season. Now if the circumstances are such that you can be ready at the beginning of the booking circle, so much the better.

But it doesn’t really matter. If you are determined to start, at some point you will do it, regardless of the season. Now if the circumstances are such that you can be ready at the beginning of the booking circle, so much the better.

Initially, what do I need to do to get started and what do you need from me?

You can call the phone number that you will find on the contact page or send us an email, after carefully examining the features of the houses that we usually undertake. From there, we will evaluate based on the area, price and possible gross income from the bookings and we will make you a proposal. In a second step we will need some documents (home license, identity card, current account, Energy Performance Certificate, IBAN). And the third step is a contract that you must agree to start.

A special mention for photography: you will need professional photos for your property – they do not cost much, but our many years of experience have shown that even if the photos cost you will pay for many years, and it is worth the expense – paying for a good set of photos will be your only risk. In addition, you will have the rights to use them, unlike some companies that release them for you for free, but in case of termination of cooperation you are left without photos because they have the rights to use and they take them from you – and you have to start from the beginning.

If I'm already renting, can you take charge of our property?

Of course, we can, but the transfer should be made at some point between two summer seasons (Autumn / Winter), i.e. the ‘quiet’ months of the year, for obvious reasons.

What holds for legal and tax matters?

You can find information about the Legal Status on our relevant page mentioned in the legal framework for short-term rentals.

What benefit can I get from short-term rentals?

The monetary benefit varies, depending on the characteristics and quality of the house, but it also depends on the area in which it is located. But there are houses that at the end of the season have collected from their bookings much more than € 100,000 gross, but this is in very popular tourist areas with a great season performance. But there are also cases where the outcome is negative: this is usually due to the owner’s intervention in the prices and the minimum length of stay. Or because the house is unsuitable for this type of business, and so is the area.

Procedural

What procedure is in place for a booking?

The first and foremost thing is to communicate with the tenants. Once the house is closed for accommodation, we need to ensure some things for the owner and especially ensure that the tenants agree with the characteristics of the property they will be staying in and there is no misunderstanding, as well as that they agree with the rules of staying in the property. In addition to ensuring liability in the event of an accident to one of the occupants, as well as theft. We ensure the lawfulness of the procedure as far as the tax part is concerned, taking all the necessary information. And of course, we record all the details of a booking, which will be available to the owner through a special page where he has exclusive access from his mobile phone or tablet (the laptop).

What applies for cleaning and additional services during the stay

There is a special mention for cleaning and additional services in the new legislation on short-term leases that you can read on our relevant page but in general they are considered as a business activity, and are taxed accordingly. Nevertheless, the Law allows the cleaning between leases by the owners or someone specialized. And for services other than cleaning (e.g. breakfast, transportation, etc.) there are many ways to bend the rules.

Availability, reservations and coordination

This is us, and we keep open channels of communication with you for when there is any change except for reservations that have passed by us to avoid double reservations for the same dates. You can be informed at any time through the special page, in which all the details will be recorded and the remaining availability for leases will be shown as well as the details of the upcoming reservations.

Explanation for damage thefts and accidents

In case of damage to the property during the stay, there is a procedure where a sum of money (in addition to the booking) accompanies the tenants who will stay on the property. If any damage is found during the departure and after your inspection, the amount covers its compensation and is withheld from the tenants – in whole or in part – and is attributed to the owner. This is for minor damages. For greater damages, there is a condition in the rental agreement document that they sign upon booking the villa, which covers you so that they are aware that if the value of the damage is greater than the guarantee of damages you will have to settle to a satisfactory amount  to cover excessive damage value. Finally, you need to insure your property for such cases, to be absolutely sure that you will be covered if this happens. Such insurance does not cost much. In the event of an accident involving a member or members of the tenants’ group during the stay, the best solution is again to be insured for third party accidents. 

Can the rental price be defined by me?

It can be set by you, yes, but if you do this, you have already taken half a step towards failure. The right rental prices are determined by several factors, and if a misjudgment is based on emotional reasons or conversations with others, or with local experts ‘who know better’ will have extremely negative effect on the whole outcome. 

Can the minimum stay be set by me?

It can be set by you, but if you make this decision, you are half a step closer to failure. There is usually a minimal accommodation pattern that is used and is infallible. And we usually don’t rent villas or mansions for less than three nights.

Payments and Obligations

How do I get paid for short-term leases?

The answer is not simple and there is no one answer either. The time of your payment depends on the source of the of the reservation. For example, in the best case, for a booking, you will receive an advance payment of, for example, 20% on your bank account, and the remaining amount will be settled upon arrival in cash. There are cases where something similar happens, but the balance is paid 5 working days after coming to your bank account. There are agencies that pay the full amount 7-10 days before the arrival, without any deposit (down payment). And there are the worst cases where you are paid 30 days after arrival.

What obligations do I have to the state and the tax authorities?

The obligations you have to the state and the tax authorities can be found in the new legislation on short-term vacation rentals and you can read them on our corresponding page . In general: there is no limit on the number of rents, the tax rate scale is 15% -35% -45%, depending on the amount of revenue made from reservations, each lease must be declared to the tax office having as a deadline, the 20th day of the next of the arrival month (if you miss the deadline there is a fine of € 100). You will need an Energy Performance Certificate for the property.

How much it will cost me;

Our fee is based on revenue and is 8% + VAT on your bank earnings, for each reservation that takes place on your property. Our fee is paid in total for all leases of the season, in three installments during the season (June-August-October), or, in the case of continuous rolling rents (all year round bookings), every three months. 

What about cancellations?

The answer is not simple, and it’s not just one. However, there are predefined cancellation policies and each platform or agency uses a specific policy. The worst, for example, are Airbnb and the best are booking and Expedia. In case of cancellation, whether there is compensation or not, we do not receive any payment.

Do I have some obligations to you and what are the terms?

We need to mutually  sign a contract agreement that includes the terms of our partnership. The most important are the following: 1) all bookings should be serviced, regardless of the outcome of our cooperation. In the event of termination of cooperation, all our fees corresponding to the rents that will be served by your property, will be paid. 2) We do not discriminate on the basis of race or other discrimination, for example all nationalities are accepted once all have been secured in respect of payments and the outcome of the detention. 3) Payment will be made at the agreed times.

Can I stop?

You can stop working with us, and you will be the first to do so, and we will be very sorry if that happens. But keep in mind that you will have to host all the bookings that were made up to the point of stopping for the upcoming season, and you will also have to pay full fees – there are terms in our contract for that.

You will be responsible for hosting groups of people who come from far away, pay large sums to come, and you and they will be in a very unpleasant position in case you refuse them accommodation.